Effective Communication Strategies During COVID-19

8

Course Number

3905

CLE

Approved for 1.0 hours of General CLE Credit

Description

“RISING TO THE CHALLENGE: COMPASSIONATE COMMUNICATION FOR ATTORNEYS”

Presented by: Joesph E. Ankus, Esq.

A positive, goal-oriented discussion of effective communication strategies for attorneys in challenging times. Participants will learn how the dynamic process of communication can be mastered to help their clients and colleagues. The session will emphasize how communication theory applies to our everyday interactions.

TOPICS:

  • An overview of the communication process and its current complexities.
  • Introduction to Aristotle, Berlo, Shannon/Weaver communication models.
  • Brief analysis of each model and its core elements.
  • Introduction to Merrill + Reid Social Styles
  • Applications to enhance and improve attorney communication in:
    • Phone calls
    • Emails
    • Texts
    • Social Media posts
  • Q/A

Resources

Slides – Effective & Compassionate Communication Strategies During COVID-19


You must report your completed courses online using the course number referenced above.
Post CLE Credits