Are You Lawyering or Laboring? 7 Steps to Reduce Interruptions & Chores and Run a Highly Productive Law Firm


Course Number



Approved for 1 hour of General CLE Credit and 1 hour of Technology.


Presented by: Rocket Matter and

Many small-firms and solo attorneys are spread way too thin, yet they don’t take steps to minimize distractions or delegate tasks. Whether you’re missing calls and leads, struggling to follow-up with existing clients, failing to capture late payments, or just looking to run a more efficient and profitable law firm, the right communication systems can make all the difference.

In this webinar, you’ll discover how to reduce interruptions and automate workflows to yield more qualified leads, happier clients, and a better work/life balance. You’ll learn seven techniques—ones that don’t require a lot of time, energy, or money—that will help you do the following:

  • Manage inbound communications with smart phone systems & web chat
  • Automate lead capture & qualification
  • Hand-off new client intake
  • Streamline appointment scheduling & reminders
  • Consistently collect payments
  • Systematically refer “bad” leads.
  • Integrate your communications into your website, calendar, email, billing system, and other existing systems.

If you’re not familiar with the latest business and communications management technology, services, and processes, you’ll learn how to get started with an efficient setup that requires minimal time, effort, and cost.

If you’re already using one or more of these services or processes, you’ll come away with actionable ways to get more out of them for greater operational efficiency, marketing results, client satisfaction, and profitability.


Slides – Are you lawyering or laboring? 7 steps to reduce interruptions & chores and run a highly productive law firm


Maddy Martin is the head of growth and education for, which provides law firm communication services, including their virtual receptionist and intake service, web chat, and Keypad cloud phone system. She has spent the last decade growing tech startups throughout the country, and she has expertise in digital marketing, small business communications, lead conversion, email marketing, SEO and content marketing, social media, co-marketing, and event marketing. Maddy can be reached at

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